FAQ

How do I know it fits?

The easiest way is to compare the measurements of our product with a similar item of clothing from your closet. Click here to see how to measure.

Can the garments be customized to my wishes before being sent to me?

Yes, every style can be adjusted to your specifications. If you have any wishes regarding alterations, conatct us directly.

What means one size fits all?

We try to design body tolerant so that the cuts cover several clothing sizes. One size fits all is often stated in our product descriptions. This means that these garments are cut in such a way that all women can wear this product from sizes small to extra large, for example. The garment naturally fits every body shape differently, but the cut and especially the fine fabrics such as silk mean that the garment flatters every body in its own way.

What means one-of–a-kind garment?

Every item of clothing we produce is unique, as we only use old fabrics and garments. It is therefore only available once in both size and color.

How long does the shipping take?

We are a small company and always do our best to send your orders as quickly as possible. Normally it takes 2-4 days within the EU. You can find more information about the shipping process here.

I would like to return something?

We provide exact measurements for all products and hope that the ordered garments will fit you. However, if this happens, we ask you to cover the costs for the return shipment. If you have more questions about a return, you can find more information here or send us an e-mail to: hello@lalotteshop.com.

I have old fabrics - what to do with them?

If you have old fabrics or clothes that you no longer need and would like to give to us, we would be delighted!
We are always interested in fabrics, pre-owned fashion, vintage buttons or other haberdashery.
The following characteristics are important:

  • only natural materials (silk, cotton, viscose, wool, cashmere, velvet, wild silk)
  • no visible defects on the fabrics
  • the fabrics should mainly have a print

If everything applies, please send us an e-mail to hello@lalotteshop.com and we will be happy to get back to you as soon as possible!

Do you offer a made to order service?

In addition to "Your upcycling with LA LOTTE", we also offer to make a custom-made item for you personally. You tell us what you are looking for, which cut you would like and for which occasion you need something and we will then go on a treasure hunt just for you, for your special, one-of-a-kind item of clothing.